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🔍 What it is
Careteam makes cross-organization collaboration simple, secure, and person-centred. When multiple health teams are involved in a Person’s care, Careteam acts as the shared workspace—connecting everyone around a single Action Plan.

Think of it as the interstitial glue between programs, clinics, and services—bringing everyone (including the Person and their supporters) onto the same page in real time.

🚀 How it works
When one organization starts an Action Plan, they can invite other organizations in their network to join that plan with consent from the Person.

Once invited:

• The receiving organization is notified and can accept or decline

• Upon acceptance, the Person appears in their People list

• The plan is labeled as "Shared Action Plan from [originating organization]"

The dashboard looks the same for all health teams, but each team can only edit their own content—ensuring clarity and accountability.

🛠️ What each team can do
Invited health teams can contribute to everything in the Action Plan dashboard. Everything is visible instantly to the Person (and their supporters) and to all participating health teams—creating a truly dynamic, real-time care plan.

🌐 How to invite another health team

1804. Go to the Person’s Team section in their Action Plan

1805. Click + Add Organization

1806. Select a Organization from the network

1807. Confirm that you have consent

1808. Click Invite

Once accepted, that health team joins the shared workspace and can begin contributing.

💡 Things to know

• Only the originating organization can archive the Action Plan (for now)

• We're working on a “handover” feature to allow another organization to take the lead

• Everyone sees updates live, fostering real-time coordination

• Perfect for shared pathways like hospital-to-home, palliative, or complex chronic care

Careteam is built for person-centred, integrated care—so collaboration across teams and organizations isn’t just possible—it’s powerful.