Healthcare providers using Careteam have the ability to reactivate archived Action Plans, reinstating patient engagement and access to previously archived plans. Reactivation involves a simple process that ensures patients receive new invitations to activate their Action Plans.

Steps to reactivate an Archived Action Plan:

  1. Select the patient: Choose the patient for whom you wish to reactivate the archived Action Plan from your patient list. If the patient only had one Action Plan which is now archived, you will find the patient in the "Archived" people we serve list. 

  2. Navigate to archived Action Plans: In the patient's list of Action Plans, locate and access the "Archived Action Plans" section.

  3. Open the appropriate archived Action Plan: Identify and open the specific archived Action Plan that needs reactivation.

  4. Reactivating the Action Plan: Within the Details section of the Action Plan, click on the "Re-activate" option.

  5. Confirmation: A confirmation prompt will appear. Click "Okay" to confirm and initiate the reactivation process.

 

Effects of reactivation:

Upon reactivating the archived Action Plan:

  • The patient will receive a new invitation to activate the Action Plan.
  • This reactivation enables the patient to regain visibility and access to the previously archived plan.

This straightforward process ensures a seamless transition for patients back into the Careteam platform and re-establishes their access to their health-related Action Plans.

Reactivating archived Action Plans empowers healthcare providers to resume patient engagement, ensuring continuity and seamless access to critical health information.