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Featured articles

• 🛠️ Activating your Careteam account
• 💡 Suggest a new capability or enhancement
• 🤝 Collaborate across Health Teams with shared Action Plans

Getting started

• Glossary of terms
• 🛠️ Activating your Careteam account
• Welcome to Careteam

Action Plans

• 🆕 Start a new Action Plan
• 🎯 Adding and updating a Person’s Goals
• 🧭 What does a Person’s Action Plan look like?
• 🗂️ Archiving Action Plans
• ♻️ Reactivate an archived Action Plan
• 🧭 Understanding the Action Plan Dashboard
• 📆 Using the “Things to Do” Block in the Action Plan
• 🧍‍♀️ Exploring the Person’s Panel
• View all articles in “Action Plans ”

Tailored use case articles

• Pediatric IV Outpatient Therapy (PIVOT) Knowledge Base Article
• 🌿 Integrated Palliative Care Program (IPCP) on Careteam

My profile

• Notification preferences
• Changing my password
• Forgot my password
• 👥 Show Only Your Person List
• 2-step verification

Frequently asked questions (FAQs)

• What is Careteam?
• Why was Careteam created?
• What makes Careteam different from other tools?
• What if my patient doesn’t know how to use technology?
• What about Careteam's privacy and security?
• Is Careteam an Electronic Medical Record?
• 🗣️ How to explain Careteam to clients, patients and families
• How to Report Bugs on Careteam
• View all articles in “Frequently asked questions (FAQs)”

The Team

• Assigning and updating a patient's Most Responsible Provider
• 🧑‍🤝‍🧑 Inviting Support Team Members to a Person’s Action Plan
• 👥 Add or remove Team Members from a Person’s Action Plan

Careteam administration

• Check-in library
• Invite and add users
• Resource library
• Document library
• Task library
• Appointment library
• Form library
• Tag library
• View all articles in “Careteam administration”

Population management

• Filtering the patient population
• Export population management data
• Managing patient groups with added activities
• Managing patient groups with added resources

New

• 🚀 Ship it: Careteam edition (Jan–June 2025)

Person centred integrated care

• 🤝 Collaborate across Health Teams with shared Action Plans

Secure communication

• Secure messaging