Only users identified as administrators can add users to Careteam. Follow these steps to add users to Careteam:

  1. Click on "Admin" tab 
  2. Click on the "Team" link on the left hand side
  3. Click on "Add user". 
  4. Enter the user’s information.
  5. Identify the user’s role:
    • Provider
      • Health care providers can access the patient list, create and contribute to Action Plans, and use Action Plan secure messaging to communicate with Health Team members.
    • Assistant
      • Assistants can register patients, administer Action Plans on behalf of Providers, manage the secure desk messaging feature, and use Action Plan secure messaging to communicate with team members.
    • Manager
      • Managers can access administrative functions (users and library content) without having access to personal health information.
  6. Determine if additional permissions are required.
    • Administrator access
      • Manage the healthcare users and Action Plan library content.
    • Intake receiver
      • Manage Health Team invitations from other organizations. 
  7. Click "Save user" or "Send invitation".